Terms & Conditions of Service
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I am bound by the Codes of Ethics and Practice of the CranioSacral Therapy Association CSTA. A copy of the code of practice and ethics are available on request.
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I offer free zoom consultations and risk assessment to determine what your requirements are, whether I can help you, will need referral to other therapies which would be more beneficial for what you need or require medical attention.
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My sessions are not intended as primary healthcare but to work alongside the relationship you have with your doctor.
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The normal duration of each session is one hour including checking in, out and session discussion, although I reserve the right to amend that time for therapeutic reasons. If for any reason you are late for a session, I will see you for the duration of the remainder but will be unable to work beyond the allotted time as this will disrupt the clinic for other patients who may be waiting.
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It is understood that sometimes sudden events, such as emergencies, happen, that may make it necessary for patients to cancel their appointment last minute or fail to attend and are unable to provide notification. On these occasions it is at the therapist’s discretion if a fee will be charged. In general however, if you fail to give less than 24 hours notice of your intention to cancel or postpone an agreed therapy session or if there is a repeat pattern of cancellations/no shows, I reserve the right to charge in full for that session.
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Preferable methods of payment is either by cash or BACS payment. Please note for BACS payment, I will provide my details after our online consultation.
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As part of my code(s) of practice I am required to carry out continuing professional development, and to engage in regular on-going clinical supervision. This is to ensure an ethical and professional service to clients.
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Confidentiality will be maintained within the codes of ethics and legal requirements. Confidentiality does not apply where it would mean that I, as your therapist, might break the law or where withholding information means I would breach the codes of ethics. Confidentiality may be breached if I consider there is a risk you may harm yourself or others. In such exceptional circumstances, where there is concern for your well being or that of others, it may be necessary to seek help outside the therapeutic relationship. In such an event where I am considering breaching confidentiality, you will normally be consulted first.
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In the case of a disclosure concerning acts of terrorism, vulnerable adult or child protection issues or drug trafficking, confidentiality will be breached and such disclosures will be passed onto the relevant authority without delay. Due consideration should be exercised before disclosing anything of a previously unreported criminal nature, as I am obligated to contact relevant authorities.
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Our therapeutic relationship will remain a professional one at all times, the boundaries of which, such as contact outside of our sessions can be agreed between us during our sessions.
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Notes may be taken during and after each session, which will be kept in accordance with the Data Protection Act (1998). These notes will be securely stored. You will fond the details of how I store your record cards in the privacy policy section.. They are disclosed to no one, unless required under a court of law subpoena. You have the right to inspect your records should you so wish, and this request will be fulfilled during a therapy session.
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I will not suddenly or without warning terminate our contract, except in exceptional circumstances, which would become clear in the course of the/our work together. This would be fully discussed at that time. Please note any threats or acts of violence will invalidate this agreement. Sessions will not take place if you arrive under the influence of alcohol or non-prescribed medication.
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You will be notified of any holidays to be taken by myself well in advance. However, there may also be occasions when sessions may be cancelled because of illness or because of attending training sessions or meetings. I will try to give you as much notice as possible of any cancellation, and will offer an alternative time. Therefore, please notify any change in contact details.
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In the event of you being unhappy with the service you receive, please discuss this with me. If you feel unable to do so or do not receive satisfactory resolution, then you have the right to complain to my professional body, the CSTA.
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Due to the recent pendamic and track and trace that the government has introduced, if this leads to my clinic, I am obliged by law to present your personal details to them.
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I am registered with ICO for online data protection.
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I have completed an emhanced DBS check, which enables me to work with babies, children and teenagers.